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Online-Pattaya

Frequently Asked Questions
(FAQ)

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Home » FAQ
Where can I find prices for your services?
Which currency should I pay?

The guide or driver accepts payment in cash in Thai Baht (THB). You can also pay in Thai Baht (THB) by bank transfer.


If you choose to pay at the website, the prices will be generated in the USD according to the current exchange rate. Please note that if the currency is different from the currency originally stated in the bill, the sum in the bank card receipt may differ due to the conversion rate.

How can I pay for the services which require prepayment?

1.1. Payment can be made by VISA or MasterCard and other methods. After checking availability, we will send the payment link on WhatsApp or Email.


     

1.2. To Thai bank account in baht (via a cash machine, bank branch or any Thai bank mobile app).


1.3. Cash in the office by pre-arranging the time of the visit and the service(s) to be paid for in Online Support. You can pay in the office only in Thai baht and at least 3 days prior to the date of the tour.


1.4. Cash to the courier, it is necessary to agree the address, time of arrival of the courier and paid service(s) in advance in the chat Online Support. The cost of the courier is 300 baht. For payments of 5000 baht or more, the courier is free of charge. You can pay the courier only in Thai baht and at least 3 days before the date of the tour.

How does the booking process work?

Book online and we will check availability for the selected date and send the payment link in WhatsApp or Email. If you need an alternative method of payment (in the office, by courier or to Thai account), please write about it in the "Additional information" field or in the Online Support.

Can I book in advance?

You can book any service in advance within 30 days. The latest time for booking (if available):

  • Tour and join transfer – the day before until 6:00 p.m.
  • Taxi and private transfer – during business hours, but no later than 4 hours before the travel time.
How can I get in touch with you?

If you have any questions, we can always be contacted on our contact page.

What is the difference between group and private tours?
Group (Shared) Private
There will be other tourists on the tour Only your company will be on the tour
Transfer from hotels at the appointed time Private transfer at a convenient time
Tour guide for all tourists on the tour Tour guide for your company
Is insurance included in the price of the tour?

Most programmes include insurance which is provided by the tour operator. There is no insurance for shows, water parks, amusement parks, etc.